Media-Insert Communications

Changing payments: Growing mobile - Commerce Opportunities Post-pandemic

During the course of the Covid-19 pandemic, e-commerce has accelerated right across the globe - to the extent that Econsultancy.com believes it’s a trend that’s hard to ignore. This is particularly since consumers shopped with increased frequency online out of necessity. Subsequently, lockdowns and stay-at-home orders also forced brands to rapidly change their strategies. Companies that hadn’t paid much attention to e-commerce and to m-commerce, or were only just beginning to embrace digital transformation, now found themselves having to transform their operations to both stay afloat and compete with rivals. Growing mobile commerce also spurred on the growth of mobile payments.

Strongest trends in 2021

According to Econsultancy.com’s ‘Stats roundup: the impact of Covid-19 on ecommerce’, “App Annie’s State of Mobile 2021 report has revealed that the total time spent by Android users in shopping apps globally came to more than 100 billion hours in 2021. This is up from just under 85 billion in 2020. This means that the amount of time spent in shopping apps globally has more than doubled since 2018, when Android users spent 48.7 billion hours using retail apps.

Grow your mobile commerce opportunities, read the complete article. 

Client: Trudy Darwin Communications for Bango Plc. Author: Graham Jarvis. Published by Digitalisation World in June/July 2022. 

How to Power Mobile Commerce with Unique Data-driven Insights

The Covid-19 pandemic created a seismic shift in shopping habits in favour of e-commerce and m-commerce – buying retail goods and services online to the tune of more than $4.9 trillion USD worldwide. Daniela Coppola writes in her ‘E-commerce worldwide - statistics & facts’ report for Statista of 23rd February 2022 that e-commerce has therefore “become an indispensable part of the global retail framework.”

Retail has seen a significant industrial transformation since the mid-1990s with the advent of the internet, and since then the industry has continued become increasingly digitalised in line with modern life, whereby most worldwide consumer transactions are completed either online or by using digital forms of payments at the expense of cash.

Coppola reveals: “The number of digital buyers keeps climbing every year. In 2020, over two billion people purchased goods or services online, and during the same year, e-retail sales surpassed 4.2 trillion U.S. dollars worldwide.” This upward trend is expected to continue unabated, with e-commerce forecast to reach 24.5% market share of total global retail sales by 2025.

Bango (AIM: BGO, OTCQX: BGOPF) – a company that is listed on the London Stock Exchange, and a provider of unique purchase behaviour technology – says the market is growing at a rate of at least 15% per year, and so the overall macro trend is that people are spending more money online. From a market perspective, many sectors have seen market growth. A key area is the packaging of content in the form of subscriptions, such as gaming. “Where people might have once bought games on a case by case basis, they are now paying for subscriptions e.g. Xbox Game Pass,” says Anil Malhotra, CMO and Co-Founder of Bango.

Power mobile commerce insights, read the complete article. 

Client: Trudy Darwin Communications for Bango Plc. Author: Graham Jarvis. Published in June 2022. 

 

Changing Payments: Growing Mobile Commerce Opportunities Post-pandemic

During the course of the Covid-19 pandemic, ecommerce has accelerated right across the globe – to the extent that Econsultancy.com believes it’s a trend that’s hard to ignore. This is particularly since consumers shopped with increased frequency online out of necessity, writes Graham Jarvis.

Read the complete article. 

Client: Trudy Darwin Communications for Bango Plc. Published by Telemedia Online on 27th June 2022. 

How to Power Mobile Commerce with Unique Data-driven Insights

The Covid-19 pandemic created a seismic shift in shopping habits in favour of e-commerce and m-commerce – buying retail goods and services online to the tune of more than $4.9 trillion USD worldwide. Daniela Coppola writes in her ‘E-commerce worldwide - statistics & facts’ report for Statista of 23rd February 2022 that e-commerce has therefore “become an indispensable part of the global retail framework.”

Retail has seen a significant industrial transformation since the mid-1990s with the advent of the internet, and since then the industry has continued become increasingly digitalised in line with modern life, whereby most worldwide consumer transactions are completed either online or by using digital forms of payments at the expense of cash.

Coppola reveals: “The number of digital buyers keeps climbing every year. In 2020, over two billion people purchased goods or services online, and during the same year, e-retail sales surpassed 4.2 trillion U.S. dollars worldwide.” This upward trend is expected to continue unabated, with e-commerce forecast to reach 24.5% market share of total global retail sales by 2025.

Bango (AIM: BGO, OTCQX: BGOPF) – a company that is listed on the London Stock Exchange, and a provider of unique purchase behaviour technology – says the market is growing at a rate of at least 15% per year, and so the overall macro trend is that people are spending more money online. From a market perspective, many sectors have seen market growth. A key area is the packaging of content in the form of subscriptions, such as gaming. “Where people might have once bought games on a case by case basis, they are now paying for subscriptions e.g. Xbox Game Pass,” says Anil Malhotra, CMO and Co-Founder of Bango.

Read the complete article to drive value with data-driven insights. 

Client: Trudy Darwin Communications for Bango Plc. Published on SDC News, and on Digitalisation World on 9th December 2021. 

Santa Received the Best Christmas Present: WAN Data Acceleration

Santa marvels at Investec's gains: WAN acceleration of as much as 400 per cent. He is reflecting on his best present of the [2019] festive season: A WAN Data Acceleration solution that enabled him to mitigate latency and reduce packet loss. Data is as much key to his operations as it is to any e-commerce retailer. For this reason, he needs to be able to increase the utilisation of his wide area networks (WANs) to ensure that he can deliver every child’s present on time, while enabling his elves to help him to manage the day-to-day operations and preparations for the next season.

WAN Data Acceleration, which is also referred to as WAN Acceleration, also enables fast back-up and recovery. It can improve big data analysis, too, because it requires the timely processing of voluminous amounts of data from a variety of sources, and it can permit the synchronisation of his databases – some of which are located in the cloud around the world because of the breadth of Santa’s operations.

Published by IT Pro Portal, circa February 2020. Author: Graham Jarvis. Client: Trudy Darwin Consulting (Bridgeworks). 

Banking: Why Freedom of Choice is Needed in the Industry

Banks are traditionally known for being slow to innovate, leaving them with slow processes and outdated applications. Even though the European Union’s Second Payment Services Directive (PSD2) requires banks to open up their payments infrastructure and customer data assets to third parties, the traditional view often sticks. Large banks are therefore still viewed as being monopolistic in their behaviour and in what they offer their customers.

Find out how banks can change, read this interview with bunq’s founder Ali Niknam and featuring Chris Skinner - independent commentator on the financial markets and fintech. 

Published by The Economist in a supplement about the Future of Banking Payments in 2019. Author: Graham Jarvis. Client: Noahs Media. Produced for bunq. 

 

Risks Remain to Connected Car Revenue Streams

Connected vehicles are fast becoming in-car companions with everything people expect to enjoy on their smartphones, tablet PCs, smart TVs and on their PCs being made available in their vehicles.

Published by TU Automotive on 25th June 2019. Author: Graham Jarvis.

CONNECTED VEHICLES: Weather Updates For AVs Could Use Coms Cocktail

Weather updates are going to be crucial to allow autonomous vehicles to adjust to changing road conditions in the same way that a human driver should adjust their speed during heavy rainfall or snowfall.

This kind of information should also be able to inform connected and semi-autonomous vehicles that still have a driver to control them. However, the communications networks required to relay this data are often lacking – even 4G coverage is still quite patchy. This brings forth the claim that 5G connectivity will be worse. But will it?

Published on 25th March 2019 by TU Automotive magazine. Author: Graham Jarvis. 

 

Why Santa Looks to Live Chat and Chatbots for Better Customer Service

Gone are the days when Santa, who’s also known as Father Christmas to some people, just received letters from the world’s boys and girls. Digital technology has also transformed the way people make contact with him to implore him to make their dreams come true. Today, he has to think about, mobile, email, telephone, live chat and chatbots. So, technology is vital to his ability to deliver better customer service – and this includes allowing parents and children to use chatbots as a self-service option.

Discover how Santa uses live chat and chatbots for better customer service, read the complete article. 

Published by Customer Think on 5th December 2018. Author: Graham Jarvis. Client: Click4Assistance. 

How to Create Customer Empathy with Live Chat

More care and attention has to be paid with live chat to ensure that the written tone of voice achieves the required level of empathy to create happy customers. So how can you do it? Graham Jarvis explores how it can be achieved. 

Published by My Customer on 21st September 2018. Client: Click4Assistance.